Welcome to the K2Tickets.com

Thank you for visiting K2Tickets.com. The following terms and conditions govern your use of this website:

All pricing is displayed in U.S. dollars.

Prior to receiving payment, airfares and reservations are not guaranteed. From the moment of booking until the time the ticket is granted, there must be sufficient money on the credit or debit card. If there are problems processing the card, whether due to insufficient funds or restrictions, we cannot guarantee the original or later booking price (s).

None of the tickets are refundable or transferable.

Each traveler's first and surname names must be recorded precisely as they appear on their government-issued documentation, such as a passport, driver's licence, or other approved forms of identification that may be requested.

We may divide your total cost into airfare and a non-refundable K2Tickets.com booking fee. The total payment will be identical to what was stated and authorised at the time of booking. The booking charge will be included in the total price whenever applicable.

Not included in prices are airline luggage fees.

Consumers who acquire trip insurance from Travelex are responsible for contacting Travelex directly for any changes, cancellations, clarifications, or claims related to their travel insurance.

Any customers travelling internationally will be expected to obtain and carry all essential travel documentation, such as a passport, visa, and advance parole, among others. The traveller is responsible for reviewing travel limitations to decide and receive the necessary travel papers prior to the departure date, if applicable. It is not the responsibility of K2Tickets.com or its representatives to answer specific queries regarding travel paperwork needs.

Any requests for cancellation or exchange must be made at least four (4) hours prior to departure. If permitted by the airline fare rules associated with the ticket(s) issued, the original purchase price less any applicable airline fines and any fare difference between the original fare paid and the new ticket fare will be refunded or exchanged (s). In addition, bigvaluetravels will assess costs for changes and refunds. K2Tickets.com has no influence on airline fees associated with refunds and swaps.

A ticket loses all value if the passenger linked with the ticket does not appear at the check-in counter or cancels the reservation at least 2 to 4 hours prior to departure, or as specified by individual airline restrictions.

Passengers wishing to make last-minute changes (within four hours of departure) must contact the airline directly.

Frequent international travel involves several airlines, each with its own set of fare rules. If multiple sets of fare regulations are associated with the whole fare, the strictest rules will apply to the entire reservation.


Welcome to the Terms and Conditions page of Hello Travel LLC (referred to as "Liberty Travel", "we", "us", or "our"). Our website, located at www.K2Tickets.com (the "Site"), is a platform that offers travel services and reservations to customers in the United States and Canada. Our company is registered at 13188 Juliet Way, Frisco, TX 75035.

By accessing or using our Site, you (referred to as "you", "your", or "customer") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, which is incorporated into these Terms and Conditions by reference. If you do not agree to these Terms and Conditions or our Privacy Policy, you should not use our Site.

Please note that Liberty Travel is not responsible for any misinformation, errors, or inaccuracies provided by third-party suppliers. While we strive to provide accurate and up-to-date information on our Site, we do not guarantee the accuracy, completeness, or timeliness of any information provided by third-party suppliers. As such, we are not liable for any loss or damage that may arise from your reliance on such information.

It is important to note that certain travel services or reservations may be subject to cancellation penalties, which are imposed by the airlines, hotels, or other travel suppliers. These penalties are not set by Liberty Travel and may vary depending on the supplier and the type of reservation. We encourage you to review the cancellation policies and fees of each supplier before making a reservation through our Site.

Site Usage Terms

By using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using the site. If you do not agree to these terms, you should not use this site.

Age Limitation:

You must be 18 years of age or older to use this site. By using this site, you confirm that you are at least 18 years old.

Fraudulent Bookings:

Any fraudulent activity, such as using stolen credit cards, is strictly prohibited. We will take legal action against those who commit such fraudulent activities.

Legitimate Bookings:

By using our website, you agree to make only legitimate bookings for yourself or for someone for whom you are legally authorized to act. You must provide accurate and complete information when making a reservation.


We reserve the right to ban users who abuse our site or make multiple false reservations. If we suspect any abusive or fraudulent behavior, we will investigate and take appropriate action.

Site Content:

We do not guarantee the accuracy, completeness, or timeliness of any information or content provided on this site. While we strive to provide up-to-date and accurate information, we are not responsible for any errors or omissions in the content.

Third-Party Suppliers:

We do not guarantee the accuracy or reliability of any information or content provided by third-party suppliers, including airlines, hotels, car rental companies, or travel agents. We are not responsible for any loss, damage, or inconvenience resulting from any inaccuracies, errors, or omissions provided by such third-party suppliers.

Cancellation Policy:

Each airline has its own cancellation policy, and you should review it carefully before booking. Some fares may be non-refundable, and fees may apply for cancellations or changes. It is your responsibility to review and understand the cancellation policy of the airline before booking your flight.

Reconfirmation of Booking, Check-In, and Boarding

As a user of our website, you agree to follow the standard check-in procedures and reconfirmation of your booking at least 72 hours before your scheduled departure time. Failure to reconfirm your booking may result in cancellation of your reservation without notice.

We recommend that you arrive at the airport at least two hours prior to the scheduled departure time for domestic flights and three hours for international flights to allow time for check-in, security screening, and other necessary procedures.

Please note that we are not responsible for any losses or damages that may result from your failure to comply with the check-in and reconfirmation procedures or if you miss your flight due to any reason.

Additionally, you are solely responsible for obtaining and carrying all required travel documents, including passports, visas, and health certificates, and complying with all applicable laws and regulations related to your travel.

Nearby Airports

Our website provides fares for nearby airports as well if they are cheaper compared to the selected airport. It is the responsibility of the user to check the itinerary before choosing and booking the flight. We will not be held responsible for any inconvenience caused due to the selection of nearby airports. In case the user chooses a nearby airport, it is their responsibility to arrange for transportation to and from the airport. We will not be held responsible for any additional transportation costs incurred due to the selection of a nearby airport.

Frequent Flyer Mileage, Seats, Meals and other special requests

The supplier reserves the right to offer or deny frequent flyer mileage, seats, meals or any other special requests.

The supplier will make every effort to accommodate such requests, but does not guarantee the availability of any specific requests.

The passenger should make these requests at the time of booking or at least 48 hours prior to departure.

The supplier shall not be responsible for any loss or damage caused by any inability to provide requested services or special needs.

The supplier reserves the right to make changes to any special requests due to operational, safety, or security reasons.

The passenger must comply with all airline policies and guidelines regarding seat selection, meals, and special requests.

The supplier will make every effort to inform the passenger in a timely manner of any changes to special requests or services.

Unaccompanied minors and infant travel terms

  • Unaccompanied minors: Children under the age of 18 who are traveling alone are considered unaccompanied minors. Our website does not allow booking of unaccompanied minors. In case of any such booking, it should be confirmed by calling the airline directly.
  • Infant Travel: Infants below 2 years of age can travel free of charge if they are seated on an adult's lap. However, it is recommended that you book a separate seat for your infant. Please note that some airlines may have their own rules and regulations regarding infant travel.
  • In-flight meals: In-flight meals for infants are not available. Please make sure to bring your own food and milk for your infant.
  • Special Requests: If you have any special requests regarding the travel of an unaccompanied minor or an infant, please contact the airline directly. We cannot guarantee that your request will be fulfilled.

Changes and Cancellations

  • Changes to Reservations: The customer acknowledges that changes to their travel itinerary may result in additional fees and charges. Any changes requested by the customer after the booking has been made are subject to availability and additional fees. Hello Travel LLC reserves the right to refuse any changes to a reservation.
  • Cancellation of Reservations: If the customer needs to cancel their reservation, they must contact Hello Travel LLC as soon as possible. Cancellation fees may apply and vary by supplier. The customer acknowledges that cancellation fees can be substantial and that these fees may not be covered by travel insurance.
  • Service Fees: Any changes or cancellations may be subject to service fees, which are non-refundable. The customer acknowledges that they are responsible for paying any service fees associated with changes or cancellations.
  • Refunds: Refunds will only be issued to the original form of payment, and the amount refunded will be the amount paid for the cancelled reservation, minus any applicable fees or penalties.
  • Non-Transferability: Tickets and reservations are non-transferable and name changes are not allowed.

Please note that any changes or cancellations made by the supplier are subject to their terms and conditions. The customer acknowledges that Hello Travel LLC is not responsible for any changes or cancellations made by the supplier and that any claims for refunds or compensation must be made directly with the supplier.

Limited Refund Rights

No Show and Partially Used Tickets: All no-show and partially used tickets are strictly non-refundable.

Cancellation by the airline or supplier: In the event that the airline or supplier cancels or changes your reservation, we will make every effort to notify you promptly. However, we cannot be held responsible for any changes or cancellations made by the airline or supplier.

Refund requests: All refund requests must be made through our customer service department. We will process your refund request as soon as possible, however, please note that it may take up to 12 weeks for the refund to be credited to your account, depending on the airline or supplier's policy.

Limited Refund Rights: The airline or supplier may have limited refund rights and may impose additional fees or penalties for cancellations or changes. We strongly recommend that you read and understand the fare rules and restrictions applicable to your ticket before making your purchase.

Unused Tickets: Unused tickets may be eligible for a refund, subject to the airline or supplier's policy and a service fee.

Please note that these terms and conditions are subject to change without notice. By using our website to purchase airfare, you agree to be bound by these terms and conditions.

Change and Cancellation by the Airlines and Supplier

In the event of schedule change or cancellation by the airlines or supplier, the passenger will be notified via email or phone using the contact information provided at the time of booking. The airlines or supplier will be responsible for providing alternate arrangements or refunds to the passenger.

We, Hello Travel LLC, are not responsible for any schedule changes or cancellations made by the airlines or supplier. In case of any dispute, the passenger will need to contact the airlines or supplier directly. We will provide necessary assistance to the passenger in such circumstances but will not be liable for any losses, damages, or expenses arising from the schedule change or cancellation.

Fare Changes

The fares advertised on our website are subject to change by the airlines without notice. The supplier reserves the right to increase the fare at any time prior to the issuance of the ticket. If the fare has increased after the booking is confirmed, the customer will be required to pay the difference in fare. In the event of a fare decrease, no refunds will be issued. The supplier is not responsible for any expenses incurred by the customer due to a change in the fare, including but not limited to travel or accommodation arrangements.

Baggage and Check-in Policies:

Passengers are required to check-in for their flight according to the airline's policies. Failure to do so may result in cancellation of the reservation or loss of the fare paid. The airline's check-in deadlines vary depending on the airport and the destination, and it is the passenger's responsibility to be aware of these deadlines.

We are not responsible for any loss, damage, or delay to baggage or personal belongings, including items carried on board the aircraft. The passenger is responsible for ensuring that all personal items and baggage are properly secured and labeled.

Please note that the airline may refuse to transport any passenger or baggage that poses a safety risk or violates applicable regulations. Passengers are responsible for complying with all airline policies regarding prohibited items and hazardous materials.

K2Tickets.com Responsibilities

K2Tickets.com is owned and operated by Hello Travel LLC. As such, we take responsibility for ensuring that the website operates smoothly, that all fares and other information displayed are accurate to the best of our knowledge, and that any issues with bookings made through our site are handled promptly and efficiently. However, please note that we are not responsible for any errors, omissions, or misinformation provided by third-party suppliers, and we cannot be held liable for any losses or damages resulting from such errors. We also cannot be held liable for any issues that arise during travel, as we are not a travel provider or airline. Our responsibility is limited to providing accurate information and facilitating the booking process.

Payment Terms

  • Payment must be made using a valid credit or debit card, which is authorized for use.
  • By agreeing to these terms and conditions, you authorize us to charge your card for the full amount of your booking.
  • If your card is declined, we will make reasonable attempts to contact you to resolve the issue.
  • We reserve the right to cancel any booking that remains unpaid after the due date or if we are unable to process the payment.
  • In the event of cancellation, any refund will be made to the original form of payment.
  • We do not accept cash, checks, money orders or any other form of payment.
  • Please note that these terms are subject to change without notice, and any changes will be effective immediately upon posting on our website.

Agency Service Fee

bigvaluetravels is an agency that provides customers with access to travel services offered by airlines, hotels, car rental companies, cruise lines, and other third-party suppliers. In consideration for the services provided, we charge a service fee in addition to the fare displayed. The service fee covers the costs associated with booking, ticketing, and servicing the reservation. The amount of the service fee varies depending on the type of service and the amount of work involved.

For domestic flights, the service fee is $20 USD per passenger, while for international flights, the service fee is $50 USD per passenger. For car rental reservations, the service fee is $10 USD per reservation. For cruise bookings, the service fee is $100 USD per booking. For hotel reservations, the service fee is $25 USD per booking.

Please note that the service fee is non-refundable, even if the reservation is cancelled or changed. By booking with bigvaluetravels, you agree to pay the service fee as displayed during the booking process.

Governing Law and Dispute Resolution

Governing Law. These Terms and Conditions and any dispute arising from or related to your use of the Site and Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its choice of law principles.

Dispute Resolution. In the event of any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in accordance with the rules of the American Arbitration Association ("AAA") before a single arbitrator. The arbitration shall be held in Dallas, Texas, and shall be conducted in English. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The parties agree that any arbitration shall be confidential.

Class Action Waiver. Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. The parties agree that a party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Waiver of Jury Trial. Each party hereby waives its right to a jury trial of any claim or cause of action arising out of or related to these Terms and Conditions. The scope of this waiver is intended to be all-encompassing of any and all disputes that may be filed in any court and that relate to the subject matter of this agreement, including, without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims.

Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief to protect its intellectual property rights, and the state and federal courts of Texas shall have exclusive jurisdiction over any such action seeking such relief.

California Users and Residents

California residents have the right to request information regarding the types of personal information we share with third parties for direct marketing purposes and the identities of those third parties. If you are a California resident and would like to make such a request, please contact us at the address provided in the Contact Us section.

California residents are entitled to certain privacy rights under the California Consumer Privacy Act ("CCPA"). For more information about how we collect, use, and disclose personal information under the CCPA, please see our Privacy Policy.

If you are a California resident, you hereby waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

Any dispute arising out of or related to these Terms and Conditions, the website, or the services provided through the website shall be governed by the laws of the State of California, without regard to conflict of law principles, and exclusive jurisdiction and venue for any such dispute shall be in the state or federal courts located in Los Angeles County, California.

In the event that any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of these Terms and Conditions shall remain in full force and effect.

Hazardous Materials

Passengers are prohibited from carrying hazardous materials on the flight. Hazardous materials refer to any materials that pose a potential risk to health, safety, or property when transported by air. Examples of hazardous materials include explosives, compressed gases, flammable liquids, and corrosives.

If any passenger is found to be carrying hazardous materials, they will be refused transport, and legal action may be taken against them.

Any passenger who violates these regulations will be responsible for any damages, injuries, or losses that result from their actions.

Third Party Content

K2Tickets.com may display content or information from third-party providers, such as airlines, hotels, car rental companies, or other travel-related businesses. K2Tickets.com is not responsible for the accuracy, completeness, legality, or reliability of any third-party content or information displayed on our website. Any opinions, advice, statements, services, offers, or other information expressed or made available by third-party providers are those of the respective providers and not of K2Tickets.com.

K2Tickets.com does not endorse any third-party content, nor does it guarantee the quality, safety, or legality of any third-party products or services. You acknowledge and agree that you rely on any third-party content or information at your own risk.

K2Tickets.com may provide links to third-party websites or resources for your convenience. K2Tickets.com is not responsible for the availability, accuracy, or content of such external sites or resources. You acknowledge and agree that K2Tickets.com is not liable for any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any third-party content, products, or services available through any third-party site or resource.

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