FAQs
The flight reservations can be made in two ways:
ONLINE:- Simply visit www.K2Tickets.com, hit the search button, filter your results on the basis of cabin, airlines, number of stops and count of different passengers such as adults, children or infants. Pressing the search button will take you to the result page where you can select the desired flights and follow the booking process.
PHONE:- Our phone support for new and existing reservations is available 24 X 7 to answer your queries and for assistance : Call us at.
NOTE:- The prices shown in search results are negotiated rates offered by suppliers. They do not permit the use of mileage to book reservations.
For reservations made using www.K2Tickets.com or over the phone with our sales representatives , you can contact us and quote your Booking reference number or email address or name of the passenger etc.
You receive an instant email upon booking online or over the phone indicating the booking process has begun. Later, your credit card gets charged when the tickets are sent towards issuance.
You will receive the E- tickets within the next 2 - 3 hours of booking. Sometimes there are delays under issuance so the time frame can extend to a maximum of 24 hours.
- In case it has been over 24 hours since receiving the first email and you have not received any tickets. Then please contact us on .
- We may contact you during this 24 hour period to request and fulfil any necessities such as reconfirmation of flights booked, schedule change, credit card authorization etc.
Due to high number of fraud transactions in the past, certain reservations may require passengers to verify their payment information by filling up an authorization form and send it to us with the front and the back copy of your card and a copy of your govt. issued photo ID.
The reservations or card holders which are requested to provide above documents, are selected by an automated system that identifies using several or even one out several indicators such as travel date, booking amount (high value tickets), 3rd Party transactions, travel destinations etc.
Instructions to send documents:
- Credit card authorization: please Print the document, fill the form and put your signatures (exactly as on the photo id), and send it back by either scanning or clicking the picture of the form.
- Credit card : You can hide the first twelve digits on the card with your finger or a strip , click a picture and send it to us on our customer care email address support@K2Tickets.com
- Photo ID : You can hide last first or last digits of your photo ID number such as driver’s license and send it to us on our customer care email address support@K2Tickets.com
- We strongly recommend that you verify the name of the travellers before completing the booking process. Once the tickets are issued, name corrections are not permitted.
- Some airlines may correct minor mistakes with a fee however it is entirely dependent on the airline's policy that may change at any point.
- No, tickets are non-transferable under any circumstances. You can cancel the flight and the cancellation policy of the airline will apply accordingly.
- The unaccompanied minor’s policy varies in different airlines so kindly confirm before completing the booking whether the specific flight you have selected would allow your child to travel alone.
- You may be requested to fill up unaccompanied minor forms and pay additional unaccompanied minor fees. You are requested to gain information on the fees and airlines policy before booking any flight.
The prices shown on our website are provided through negotiations with suppliers or airlines. Our prices are relatively economical as they have been bought with a discount in a bulk amount using frequent flyer award points or from a last minute web special. The deals offered to us may be different from other websites.
